Why the checks exist
- Age: to keep under-18s out.
- Identity and fraud: to stop stolen cards, stolen wallets and duplicate accounts.
- Money laundering rules: licensing bodies require casinos to know their customers and the source of larger deposits.
- Safe payouts: to send money only to accounts in your name.
- Responsible gaming: to make self-exclusion and limits work across accounts.
Documents Zambian players use
| Purpose | Accepted examples |
|---|---|
| Identity | NRC, passport or driving licence |
| Address | Utility bill (ZESCO or water), bank statement, letter from employer, usually under three months old |
| Payment | Photo of the card with middle digits covered, or a screenshot of the mobile money or e-wallet account showing your name |
| Source of funds | Payslip or bank statement, only for larger amounts |
How long it takes
Checks often take from a few hours to two or three working days. Blurry photos, cut-off edges and names that differ from the account are the usual causes of delay.
Is it safe to send ID?
At a licensed casino, data protection rules apply, and Zambia's own Data Protection Act of 2021 protects personal data processed about you. Upload through the casino's verification page, never by chat or to an email address you did not find on the casino's own site.